FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Toyota Center.
Guarantee 100% Money Back Guarantee. Tickets are authentic and will arrive before event.
Address
1510 Polk Street
Houston, TX 77002, United States
Toyota Center
The Toyota Center is an indoor arena located in downtown Houston, Texas. It is named after the Japanese automobile manufacturer Toyota. The arena is home to the Rockets of the National Basketball Association, the principal owners of the building, and the Aeros of the American Hockey League. The arena's first event was a Fleetwood Mac concert on October 6, 2003, and the first Rockets game at the Toyota Center was against the Denver Nuggets on October 30. In its first year, the total attendance for events at the arena exceeded 1.5 million. The arena was also the winner of the Allen Award for Civic Enhancement by Central Houston, the "Rookie of the Year" award by the Harlem Globetrotters, and a finalist for Pollstar Magazine's "Best New Concert Venue" award. The current attendance for a concert held at the arena was set on November 20, 2008, when Metallica played to a sold out crowd during the Death Magnetic tour. The record for a basketball game is 18,501, set on May 14, 2009, when the Rockets defeated the Los Angeles Lakers in Game 6 of the Western Conference Semifinals, 95-80.


The Toyota.CenterHouston.com is a privately held company that specializes in the sale of tickets in the secondary market. We are not affiliated with any official supplier or box office. To purchase tickets to any Toyota Center in Houston events simply call our operators at anytime or click on the event you wish to attend.